World Class Quality and Productivity (Crisp Management Library)

Here's a 16 point program that identifies the need to develop the highest levels of productivity in any enterprise. From the original vision, and the goals established, right through to customer satisfaction, relationships need to be established at every level that encourage development and change. Each of the points is related and supports the others and together they make things happen.Lockard, William K. is the author of 'World Class Quality and Productivity (Crisp Management Library)', published 1999 under ISBN 9781560522225 and ISBN 1560522224.