1785771
9780139537042
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Rapidly advancing capabilities make using today's office telephones more complicated than simply knowing proper etiquette. Now, author Patricia A. Garner helps you to prepare for your office career by teaching you how to use one of the most important tools you'll encounter in any business environment: the telephone. Book jacket.Garner, Patricia A. is the author of 'Using the Office Telephone Effectively', published 1992 under ISBN 9780139537042 and ISBN 013953704X.
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