1712262
9780766825598
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This video introduces key principles of Therapeutic Communication, including verbal and non-verbal issues. Other issues addressed include: questioning techniques, listening and silence, the value of touch and barriers to communication. Approx 20 minutes.Christensen, Margaret A. is the author of 'Therapeutic Communication', published 2003 under ISBN 9780766825598 and ISBN 0766825590.
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