The Desk Reference of Statistical Quality Methods

Mark L. Crossley holds a BS in Chemistry and Mathematics from the University of North Carolina and a MS in Quality Assurance from California State University. He is the president of Quality Management Associates, Inc., a consulting firm in Salisbury, North Carolina, specializing in the use of statistical methods for quality improvement, and he is a nationally recognized instructor for the American Society for Quality.Mark L. Crossley is the author of 'The Desk Reference of Statistical Quality Methods', published 2000 under ISBN 9780873894722 and ISBN 0873894723.