215580
9780345340900
Often it's not what you say, but how you say it, that counts. Deborah Tannen, the internationally-acclaimed expert on communication and author of the bestselling YOU JUST DON'T UNDERSTAND, will help you recognize your own conversational style and how it meshes or clashes with the styles of others. Entertaining and informative, everyone who speaks will want to read this gem.Tannen, Deborah is the author of 'That's Not What I Meant How Conversational Style Makes or Breaks Relationships', published 1987 under ISBN 9780345340900 and ISBN 0345340906.
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