Strategies Leaders Should Use to Hostile Questions Regarding Organizational Changes : An Empirical Investigation

The purpose of this research was to develop a tool, using Speech Act Theory, which will help leaders better handle hostile questions they face during organizational change. Specifically, speech act theory, which outlines five question-response strategies, was used to test the effectiveness of question responses to hostile questions encountered during organizational change.Air Force Inst of Tech Wright-Patterson AFB OH School of Engineering is the author of 'Strategies Leaders Should Use to Hostile Questions Regarding Organizational Changes : An Empirical Investigation', published 2003 under ISBN 9781423504498 and ISBN 1423504496.