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9780970683915
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As a companion to the book, the e-book--besides including the complete book text--has "active" links to hundreds of additional resources, definitions construction steps and examples that allow the reader to dig deeper information that's available.Brassard, Michael is the author of 'Sailing Through Six Sigma : How the Power of People Can Perfect Processes and Drive down Costs', published 2002 under ISBN 9780970683915 and ISBN 097068391X.
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