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1489059

9780866565721

Reference Services Today From Interview to Burnout

Reference Services Today From Interview to Burnout
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Product details

  • ISBN-13: 9780866565721
  • ISBN: 0866565728
  • Publisher: Routledge

AUTHOR

Katz, William, Fraley, Ruth

SUMMARY

Authorities present important advice to all reference librarians on the improvement of service and the enhancement of the public image of reference services. Insightful chapters examine communication skills, training, effective and innovative techniques, and much more.Katz, William is the author of 'Reference Services Today From Interview to Burnout' with ISBN 9780866565721 and ISBN 0866565728.

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