Practical Management for Supervisors

Contents: Taking Hold of Your Responsibilities. The Supervisory Man-agement Job. Setting Goals and Planning Work. Working Within an Organizational System. Exercising Control to Get Results. Using Informa-tion to Solve Problems and Make Decisions. Building An Effective Work Team. Employment Staffing and Interviewing. Orientation, Training, and Development of Employees. Providing Leadership to Build Effective Teams. Handling Vital Personnel Problems. Handling Complaints and Minimizing Grievances. Counseling Employees with Special Problems. Appraising Employee Performance. How and When to Discipline. Ensuring Legal Compliance in the Workplace. Appendixes. Commentary and Preferred Rankings. Key to Self-Checks. Index.Lester R. Bittel is the author of 'Practical Management for Supervisors', published 1992 under ISBN 9780028024844 and ISBN 0028024842.