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9780764553165

Online Customer Service For Dummies (For Dummies (Computers))

Online Customer Service For Dummies (For Dummies (Computers))
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Product details

  • ISBN-13: 9780764553165
  • ISBN: 076455316X
  • Edition: 1
  • Publication Date: 2001
  • Publisher: For Dummies

AUTHOR

Keith Bailey, Karen Leland

SUMMARY

This is a valuable resource for any organisation with the prudence to set up world-class customer care operations online. The main objective of the text is to give companies a strong foundation for customer service.Keith Bailey is the author of 'Online Customer Service For Dummies (For Dummies (Computers))', published 2001 under ISBN 9780764553165 and ISBN 076455316X.

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