1161214
9780412557200
This book is divided into 3 parts. The first part introduces the basic concepts, definitions and the management of total quality. There follows a section which is orientated towards techniques, and the book concludes with a section covering appplication areas of particular importance in the field of Quality Management.Tapiero is the author of 'Management of Quality and Its Control' with ISBN 9780412557200 and ISBN 0412557207.
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