1991632
9780786418879
The mission of libraries is to meet the information needs of the people they serve - but daily situations arise that make this tough to do. From the perspective of a working director, this is a commonsense guide to setting fair and appropriate behaviour rules and training staff in how to implement them.Turner, Anne M. is the author of 'It Comes With the Territory Handling Problem Situations in Libraries', published 2004 under ISBN 9780786418879 and ISBN 0786418877.
[read more]