1007557
9781560248668
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Interpersonal Communication in Pharmaceutical Care shows readers how to communicate better with patrons and patients in hospital and retail pharmacy locations. Author Helen Meldrum, who has been teaching interpersonal skills to pharmacy students and practitioners since the early 1980s, uses actual scenarios to demonstrate basic communication skills. These "real life" examples illustrate communication problems from the perspectives of pharmacy workers and their subsequent efforts to improve the lines of communication with patrons.Meldrum, Helen is the author of 'Interpersonal Communication in Pharmaceutical Care' with ISBN 9781560248668 and ISBN 1560248661.
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