Improving Performance How to Manage the White Space on the Organizational Chart

With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.Rummler, Geary A. is the author of 'Improving Performance How to Manage the White Space on the Organizational Chart', published 1995 under ISBN 9780787900908 and ISBN 0787900907.