765854
9781403304445
While Phillips entertaining humor has enamored the national media for years, her expertise centers upon consumer issues and resolutions. She communicates an additional premise: the most successful companies realize that a happy and enthusiastic staff makes for happy and contented customers.Phillips, Ellen is the author of 'Fight Back and Win How to Work With Business and Get What You Want' with ISBN 9781403304445 and ISBN 1403304440.
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