4674474
9781412914192
Effective Crisis Communication Moving from Crisis to Opportunity
by Sellnow, Timothy L., Seeger, Matthew W., Ulmer, Robert R.
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Product details
- ISBN-13: 9781412914192
- ISBN: 1412914191
- Publication Date: 2006
- Publisher: Sage Pubns
AUTHOR
SUMMARY
This is an introduction to sound research and best practice in the field of crisis communication. Introductory chapters offer practical lessons on managing uncertainty, effective crisis communication, and productive crisis leadership that help readers evaluate case studies in later chapters.Sellnow, Timothy L. is the author of 'Effective Crisis Communication Moving from Crisis to Opportunity', published 2006 under ISBN 9781412914192 and ISBN 1412914191.
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