Developing and Measuring Training the Six Sigma Way A Business Approach to Training And Development

This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training. Throughout the book, the author presents tools in a user-friendly and understandable format that is tailored for implementation in the development and measurement of employee learning programs. Step-by-step, Developing and Measuring Training the Six Sigma Way walks the reader through the highly effective and proven DMADDI process: Define-What Are the Business Opportunities? Measure-What Business Targets Do We Need to Meet? Analyze-What Needs to Be Learned? Design-How Should We Teach It? Develop-Does Our Prototype Match Our Design? Implement-Did Implementation Meet Both Business and Instructional Requirements? Praise for Developing and Measuring Training the Six Sigma Way "Finally! Something other than Kirkpatrick's Four Level Model! Executives know and care about the power of Six Sigma, and Islam masterfully demonstrates how Six Sigma can be used in the design and evaluation of any training program-which leads to the results that the C-level actually care about!" -Kevin Kruse, publisher, e-LearningGuru.com "This landmark book describes a proven process for solving the single, biggest problem training managers have?-making sure their programs are fully aligned with the business. The Six Sigma process described by Kaliym Islam is an indispensable tool for program managers, training managers, directors, and CLOs." -Josh Bersin, CEO, Bersin & Associates "Training departments are at risk if they don't contribute to the bottom line. Developing and Measuring Training the Six Sigma Way shows how training can add value through business acumen, innovation, and leadership and brings instant credibility to training departments by applying Six Sigma methodology to decrease customer disappointment and increase customer success!" -Jaison Williams, director of organizational development, Cendant CorporationIslam, Kaliym A. is the author of 'Developing and Measuring Training the Six Sigma Way A Business Approach to Training And Development', published 2006 under ISBN 9780787985332 and ISBN 0787985333.