Communication : Principles for a Lifetime

All chapters conclude with "Summary." I. PRINCIPLES OF COMMUNICATION. 1. Foundations of Human Communication. Communication Defined. Effective Communication. Why Study Communication? Communication Models. Communication Characteristics. Communication Principles for a Lifetime. Communicating with Others: Three Situations. 2. Self-Awareness and Communication. Self-Concept: Who Are You? Self-Esteem: What Is Your Value? Communication and the Enhancement of Self-Esteem. The Perception Process. Communication and the Enhancement of Perceptual Accuracy. 3. Understanding Verbal Messages. Why Focus on Language? The Nature of Language. The Power of Words. Confronting Bias in Language. Using Words to Establish Supportive Relationships. 4. Understanding Nonverbal Messages. Why Focus on Nonverbal Communication? The Nature of Nonverbal Communication. Codes of Nonverbal Communication. How to Interpret Nonverbal Cues More Accurately. 5. Listening and Responding. The Principle of Listening and Responding. How We Listen. Listening Goals. Listening Barriers. Listening Skills. Responding Skills. Responding with Empathy. 6. Adapting to Others: Bridging Culture and Gender Differences. Culture and Communication. Gender and Communication. Barriers to Bridging Differences and Adapting to Others. Adapting to Others Who Are Different from You. II. INTERPERSONAL COMMUNICATION. 7. Understanding Interpersonal Communication. What Is Interpersonal Communication? Stages of Relationship Development. Initiating Relationships. 8. Enhancing Relationships. The Importance of Friendship. The Importance of Family. The Importance of Colleagues. Maintaining Relationships through Interpersonal Communication. Managing Conflict. III. COMMUNICATING IN GROUPS AND TEAMS. 9. Understanding Group and Team Performance. Groups and Teams Defined. Understanding Types of Groups. Understanding Group Dynamics. Understanding Group and Team Phases of Development. Understanding Diversity in Groups and Teams: Adapting to Differences. 10. Enhancing Group and Team Performance. What Effective Group Members Do. Structuring Group and Team Problem Solving. Enhancing Team Leadership. Enhancing Group and Team Meetings. IV. PUBLIC SPEAKING. 11. Developing Your Speech. An Overview of the Public Speaking Process. Understanding Speaker Anxiety. Managing Speaker Anxiety. Selecting and Narrowing Your Topic. Identifying Your Purpose. Developing Your Central Idea. Generating Main Ideas. Gathering Supporting Material. 12. Organizing and Outlining Your Speech. Organizing Your Main Ideas. Organizing Your Supporting Material. Organizing Your Speech for the Ears of Others. Introducing and Concluding Your Speech. Outlining Your Speech. 13. Presenting Your Speech. Methods of Speech Delivery. Effective Verbal Delivery. Effective Nonverbal Delivery. Effective Visual Aids. Some Final Tips for Rehearsing and Delivering Your Speech. 14. Speaking to Inform. Types of Informative Speaking. Strategies for Making Your Informative Speech Clear. Strategies for Making Your Informative Speech Interesting. Strategies for Making Your Informative Speech Memorable. 15. Persuading Others. Persuasion Defined. Motivating Your Audience. Selecting and Narrowing Your Persuasive Speech Topic. Organizing Your Persuasive Messages. Strategies for Persuading Your Audience. How to Adjust Ideas to People and People to Ideas. Appendix A: Interviewing. The Nature and Types of Interviews. How to Be Interviewed for a Job. How to Interview Others for a Job. Appendix B: Communication and Technology. Technology and Interpersonal Communication. Technology and Group Communication. Technology and Public Communication. Appendix C: Sample Speeches for Discussion and Analysis. Sample Informative Speech. Sample Persuasive Speech. Notes.Beebe, Steven A. is the author of 'Communication : Principles for a Lifetime', published 2002 under ISBN 9780205379569 and ISBN 0205379567.