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9780787900212
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Offers a road map for quality, including a six-step improvement strategy and a six-phase training curriculum that can be adapted to fit any organization. Demonstrates how this comprehensive training curriculum, which starts by building a strong leadership foundation among top management, can be a powerful tool for implementing a quality strategy and for reducing the costs and time involved in training. a valuable guide for executives, managers, training specialists, and others on structuring training, covering every topic from increasing quality awareness and building team skills to implementing quality management systems and advanced methods.Cocheu, Ted is the author of 'Blueprint for Quality How Training Can Turn Strategy into Real Improvement' with ISBN 9780787900212 and ISBN 0787900214.
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