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9781591585329
Evaluation and Measurement of Library Services
by Matthews, Joseph R.
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Product details
- ISBN-13: 9781591585329
- ISBN: 1591585325
- Publication Date: 2007
- Publisher: Libraries Unltd Inc
AUTHOR
SUMMARY
Matthews outlines and argues for a broader and more robust adoption of evaluation techniques in order to help library managers combine traditional internal measurements with more customer-centric measurements to form a truer picture of a library's value for its stakeholders and patrons.Matthews, Joseph R. is the author of 'Evaluation and Measurement of Library Services ', published 2007 under ISBN 9781591585329 and ISBN 1591585325.
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